“Compliance is always going to be out on the forefront as one of the higher expense items, followed by technology.”With this statement, Kathy Sutherland, President, and CEO of Durand State Bank...

If you’re beginning to wade into the waters of Robotic Process Automation or RPA, you’re not alone. According to Gartner, RPA software grew 63.1% in 2018, to $846 million, making it the...

For the last decade, banks have focused on front-end customer experience (CX), whether through website overhauls, mobile banking, online bill-pay, or “reimagining” the branch, as demonstrated by a...