This is the age of the bot. They’re becoming increasingly important in every industry and every business unit, from customer service to accounting and human resources. What exactly is a bot? In...

If you were a movie buff back in the 1990s, there’s a good chance you remember MovieFone. MovieFone was a simple phone service where you’d call in, enter your zip code, and hear a list of all the...

In the age of the Great Resignation, keeping your employees happy is essential. With 44% of American workers actively seeking other job opportunities, companies have to work harder than ever to...

When we encounter something unfamiliar, many of us respond with caution. Consider the first time you booted up a computer. You felt excited, but also uncertain. What new worlds would this...