Digital automation and predictive technology have been growing and maturing for decades, but their potential was often overlooked as something of a futuristic fantasy or out of reach for the...

This is the age of the bot. They’re becoming increasingly important in every industry and every business unit, from customer service to accounting and human resources. What exactly is a bot? In...

The labor market is tighter than ever as the “Great Resignation” continues, and teams across your organization are likely feeling the impact of having too much to do and too few...