RPA Metrics – Start with the End in Mind

An automation initiative is ultimately about results. The popularity of Robotic Process Automation (RPA) is due, in part, to widespread and real successes. For example, Leslie Willcocks, professor of...

When Is the Right Time to Invest in Automation?

A new era of automation is underway. Banks, insurers, and businesses across virtually all industries are starting to utilize automation technologies such as Robotic Process Automation (RPA), where...

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