Robotic Process Automation (RPA) is revolutionizing the way organizations work, and two key figures are leading the charge: professional RPA developers and citizen developers (i.e., employees who...

Digital automation and predictive technology have been growing and maturing for decades, but their potential was often overlooked as something of a futuristic fantasy or out of reach for the...

This is the age of the bot. They’re becoming increasingly important in every industry and every business unit, from customer service to accounting and human resources. What exactly is a bot? In...

If you were a movie buff back in the 1990s, there’s a good chance you remember MovieFone. MovieFone was a simple phone service where you’d call in, enter your zip code, and hear a list of all the...